Parts and Service Management Trainee

Morrison Industrial Equipment is currently looking for a Management Trainee at our branch located in Greenville, MI. Family-owned and family-oriented, we are a well-established Material Handling Equipment Company based out of Grand Rapids MI with 12 locations throughout Michigan and Northern Indiana. At Morrison we believe our people are the foundation of our success. We provide comprehensive training opportunities and promote a healthy work-life balance, ensuring our employees have the tools and support they need to succeed.
At the Greenville branch, we embody one of Morrison Industrial’s cornerstone principles: devoted customer care. As a deeply rooted member of the Mid-Michigan communities we serve, we have gained unique insights into our customers’ needs. This local connection helps us provide expertly guided material handling solutions tailored to support their success.
As a management trainee at the branch, you’ll gain hands-on experience across our three core departments, sales, parts, and service, while learning the fundamentals of our business and industry. We provide the tools, training, and support you need to grow into a leadership role within the material handling industry.
Position requires working in person first shift, Monday-Friday for 40 hours each week. Compensation negotiated based on experience starting at 50K, entry level persons with higher level of education or familiarity with job responsibilities are encouraged to apply.
Job responsibilities to include:
· Customer communication, outreach, and relationship management.
· Dispatching service technicians to customer facilities.
· Processing quotes and invoices for the parts and service departments.
· Coordinating rental equipment contracts.
· Updating manufacturer’s software on technician devices.
· Assisting with parts warehouse inventory management.
· Supporting quarterly commodity sales.
· Manufacturer claim processing.
· Coordinating building and vehicle services.
Qualifications and Skills:
· Appreciation for our culture, which emphasizes teamwork and customer service.
· Willingness to be challenged for the purpose of career development.
· Strong organization, time management, and critical thinking skills.
· Effective communication skills, both written and verbal.
· Ability to empathize with coworkers and customers when communicating.
· Driven by seeking continuous procedural improvement.
· Ability to execute based on the team’s priorities.
· Willingness to learn and utilize variety of applications, software, and processes.
· Intermediate to advanced level computer skills; (Microsoft Office 365 including Outlook, Word and Excel)
Morrison Industrial Team Members enjoy a competitive benefit package that includes:
· Full Medical Coverage including free access, (NO CO-PAY) to MD live!
· Flex Spending Plan
· Delta Dental and Vision Coverage
· Paid Holidays and additional paid time off
· 401K, with Company match
· Company-paid Life Insurance with low cost guaranteed additional coverage