Assistant Service Manager
Morrison Industrial Equipment is currently looking for an Assistant Service Manager at our Mason location at 575 Jewett Rd, Mason MI, 48854. We are a well-established Material Handling Equipment company with 12 locations throughout Michigan and Northern Indiana. Employees must be able to pass a drug screen, background check, and driving record check.
This position is M-F, first-shift, hourly and paid weekly. Those with 1-3 years of working experience in a mechanical setting are encouraged to apply.
Compensation for this role ranges from 25-30/hour, dependent on experience.
Our Service Assistants Typically:
- Possess a Strong Desire to Advance within the Company
- Motivated, Highly Driven
- Positive, Customer Focused Attitude
- Effective communication skills, both written and verbal
- Ability to follow through with customers, technicians and team members
- Be engaging, active and organized
- Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word and Excel
- Ability to Multi-Task in a Fast-Paced Environment, and Manage Tasks to Completion
General Responsibilities:
- Open Service Work Orders
- Dispatching Technicians on Customer Service Requests
- Monitoring Open Work Orders
- Proactively Contacting Customers to Provide Repair Status of Units
- Debriefing with Technicians at the end of each Day
- Repair Estimate Preparation, Presentation, and Processing Once Approved
- Answering phones and Assisting Customers
- Assisting with Rental Inquiries, Quotations, Set-up and Deliveries
Benefits:
- Medical, Dental, and Vision Coverage
- Flexible Spending Account – Medical and Dependent Care
- 401K Plan with Company Match
- Company Paid Life Insurance, and Voluntary Life Insurance Options
- Company Paid Short-Term Disability Benefits, Voluntary Long-Term Disability Benefits
- Paid Holidays and Generous Paid Time Off Schedule
- Wellness Resources and More!
Benefits:
- Medical, Dental, and Vision Coverage
- Flexible Spending Account – Medical and Dependent Care
- 401K Plan with Company Match
- Company Paid Life Insurance, and Voluntary Life Insurance Options
- Company Paid Short-Term Disability Benefits, Voluntary Long-Term Disability Benefits
- Paid Holidays and Generous Paid Time Off Schedule
- Wellness Resources and More!
Benefits:
We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.
About Morrison Industrial Equipment:
Morrison Industrial is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and much more. This family-owned company offers over 70 years of service to our strong customer base. We are a leading material handling equipment dealer offering a wide variety of products including LP, diesel, and electric forklifts of all sizes; scissor and boom lifts; floor cleaning equipment and much more!